When the retail part of the business set itself the goal to turn customers into fans, understanding the relationship between employee engagement and customer satisfaction became a top priority More
The staff believe they're doing pretty 'darn' well but how do customers perceive your performance? This can be a real eye-opener, a spotlight on unsuspected strengths or the invention of the wheel - the start of a revolution!
We use our skill and expertise in survey development and online technology to take your customer questionnaire and run it for you. Our customer satisfaction survey will highlight just where you're doing well - and not so well
Feedback on a training course or internal event is essential for constant improvement. Our training evaluation and event evaluation surveys can help do just that.
